Your data and the Community Council

Most of the personal information we process is provided to us directly by you when you contact us (via email, completing our contact us form or completing a survey).

We use the information that you have given us in order to either resolve a query that you have contacted us about or for community involvement in the work that we do.

As we hold data, we have certain obligations that we have to meet to comply with UK data regulation. The regulations are designed to keep your data safe.

Under the UK General Data Protection Regulations (UK GDPR), the data we hold is ‘personal identifiers, contacts and characteristics’. For us to hold this data we need to explicitly state the the lawful basis for why.

The information we hold is gathered when you contact us, or when you complete a survey. This means that the lawful reason we for have the data is ‘your consent’. If we did not hold the information we would not be able to respond to your queries. If you have any concerns about our use of your personal information, wish to remove your consent or want to make a complaint to us by completing our contact us form.

Query information provided to us can only be accessed by the Community Council, and is deleted once the query has been resolved.

If you are responding to a survey, explicit detail will be provided about your data, retention and contacting you in the future.

If you are unhappy with how we have used your data, the UK Information Commissions Office (ICO) can provide further information, or can investigate complaints. More information can be found on the ICO’s website https://www.ico.org.uk or their address is Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.